Emily richards review states that sureflap won't honor the 3 year warranty if the product is purchased through amazon. is this true?

I have 3 cats and have owned 5 of these feeders. They’re great, however 3 of them have broken almost exactly 3 years after buying them. The company has replaced one for me. At nearly $200 a pop now, they’re getting just too costly for me to replace and I’m going to look into alternative feeders for my current broken one, and hope that my other 2 last awhile.

What is the food volume capacity?

I can fit 2 5.5oz cans of wet food into the bowls.

I have a 24 lb cat and a 6 lb dog. Is anyone using this device for their dogs, and if so, how effective is it? Are they scared by the sensor at all?

I bought it for my 5lb chihuahua. She’s not scared of it but it took a few days in the training mode (explained in directions that come with it) for her to understand it. Her ears touched the rim as she ate and Just seemed a bit big for it. She’s a bold dog so I can see a nervous dog being even more uncomfortable/scared. I wound up using it for my cat because my dog didn’t use it much.

Will it work with rechargeable batteries?

Yes. I use eneloop AA batteries with C size sleeves and it works great.

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Sure Petcare -SureFlap - SureFeed - Microchip Pet Feeder - Selective-Automatic Pet Feeder Makes Meal Times Stress-Free, Suitable for Both Wet and Dry Food - MPF001

Product ID: 16097520

Details

Brand
SureFlap
Material
Plastic
Recommended Uses For Product
Multiple Pets
Special Feature
Lightweight
Target Species
Cat

🔋Battery-powered convenience

🔒Selective microchip access

🥫400 ml sealed freshness

EC$1864

Duties & taxes included

In stock

Sold byAmazon Antigua and BarbudaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🐾 Feed Smart, Live Stress-Free: The Future of Multi-Pet Mealtimes!

TRUSTED DURABLE - Veterinarian recommended with a 3-year warranty for peace of mind.
FRESHNESS LOCKED IN - Sealed lid with neoprene lip locks moisture, keeping wet and dry food fresher longer.
NO MORE FOOD THIEVES - Exclusive microchip or RFID collar access keeps each pet’s meal safe and stress-free.
EFFORTLESS SETUP USE - One-button programming and training mode make transition smooth for even shy pets.
PORTION CONTROL FOR HEALTH - Precisely controls portions to maintain ideal weight and support prescription diets.

The SureFlap Microchip Pet Feeder is a smart, battery-powered automatic feeder designed for multi-pet households. It uses your pet’s unique microchip or RFID collar tag to open only for the designated animal, preventing food theft and promoting healthy portion control. With a sealed bowl to keep food fresh and easy one-button programming, it’s perfect for managing prescription diets and reducing mealtime stress. Includes multiple bowls, a placemat, and a 3-year warranty, making it a trusted choice for pet owners who want convenience and control.

Specifications

ASIN	B00O0UIPTY
ASIN	B00O0UIPTY
Additional Features	Lightweight
Age Range Description	All Life Stages
Batteries	4 C batteries required.
Best Sellers Rank	#5,961 in Pet Supplies ( See Top 100 in Pet Supplies ) #13 in Dog Automatic Feeders
Brand Name	SureFlap
Breed Recommendation	Small, Medium Breeds
Capacity	400 ml
Color	White
Connectivity Technology	WiFi
Customer Reviews	4.2 4.2 out of 5 stars (13,228)
Date First Available	December 14, 2014
Department	Pets
Dog Breed Size	Medium
EU Spare Part Availability Duration	1 years
Global Trade Identification Number	00812472020086, 05060180391324
Included Components	Placemat
Item Dimensions L x W x H	12.86"L x 7.75"W x 10.24"H
Item Type Name	Feeder
Item Weight	1.49 kg
Item model number	194705
Manufacturer	Sure petcare
Manufacturer	Sure petcare
Manufacturer Part Number	194705
Manufacturer recommended age	1 month and up
Material Type	Plastic
Model Number	194705
Number of Items	1
Operation Mode	Electronic
Power Source	Battery Powered
Product Care Instructions	Hand Wash Only
Product Dimensions	12.86 x 7.75 x 10.24 inches; 3.28 pounds
Recommended Uses For Product	Multiple Pets
Style	Standard Version
Target Species	Cat
UPC	812472020086
Unit Count	1 Count
Warranty Description	No Warranty

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Good experience, but the tracking updates could be better.

2 months ago

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