I cant get anything to come put for the first time. The ball stays dry. What am i doi g wrong came with no instructions

I discovered quite by accident the solution to this problem of the roller ball being dry with no liquid being applied to your body because it made me angry and I got a bit carried away. You have to shake the bottle up and down very vigorously for several seconds, and get your wrist into the shaking action. This shaking should be done before each attempt to use the applicator and every time during the application process when you hear that kind of dry, scraping sound that the roller ball makes whenever the flow of liquid stops. If you shake the bottle hard enough and long enough, I guarantee you that the roller ball will get wet with the liquid and you will get a satisfactory application.

I cant get anything to come put for the first time. The ball stays dry. What am i doi g wrong came with no instructions

You won't believe this, BUT the hotline recommends squeezing the "bottle" very hard and press very hard. The bottle is not empty, just very thick. I can get some lotion on the ball, but it is a chore. can't recommend it.

How long does it last?

After I hammered it out of the bottle I put some on my hip and it lasted about 8 hrs. It took the edge off let's say. The patches seem to last longer, maybe 12 hrs. Maybe because you dont have to do all that hammering with the roll on.

Anyone have a problem with the roller sticking and then breaking like i did the first day i bought it?

We had problems getting the roller to dispense the fluid. We pressed harder on our skin as we rolled and it worked. It didn't break, but it's not an easy applicator.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Lidocaine Pain Relief No-Mess Roll-On Applicator, Numb Aggravated Nerves with Max Strength Lidocaine 4%, Pain Relief for Minor Pain, Backaches, Sprains and Strains, 2.5 oz

Product ID: 68636282

Details

Brand
Icy Hot
Item Weight
2.5 ounces
Item dimensions L x W x H
3 x 1.58 x
Product Benefits
Maximum keeps
Specific Uses For Product
Muscle Pain

⚡Fast-Acting Relief in Minutes

🎯No-Mess Targeted Roll-On Applicator

💪4% Max Strength Lidocaine

EC$88

Duties & taxes included

In stock

Sold byAmazon Antigua and BarbudaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Antigua and Barbuda.

Secure transaction

Description

⚡ Roll on relief, roll out pain—stay unstoppable!

ON THE GO READY - Compact 2.5 oz size fits perfectly in your gym or work bag.
FAST ACTING COMFORT - Feel relief within minutes, so you never miss a beat.
VERSATILE PAIN RELIEF - Effective on backaches, sprains, strains, and joint pain.
PRECISION ROLL ON APPLICATOR - No mess, no waste—target pain exactly where it hurts.
POWERFUL 4 LIDOCAINE FORMULA - Maximum strength numbing for instant pain relief.

Icy Hot Lidocaine Pain Relief No-Mess Roll-On delivers maximum strength 4% lidocaine in a quick-dry, no-mess applicator. Designed for fast, targeted relief of minor aches, sprains, and nerve pain, this 2.5 oz liquid formula numbs aggravated nerves instantly, making it the go-to solution for busy professionals seeking effective, on-the-go pain management.

Specifications

ASIN	B0791L9W76
ASIN	B0791L9W76
Active Ingredients	Lidocaine 4%
Additional Features	Features: Quick Drying & Fast Acting ; Numbs Away Pain ; Desensitizes Aggravated Nerves
Age Range Description	Adult
Best Sellers Rank	#9,144 in Health & Household ( See Top 100 in Health & Household ) #39 in Joint & Muscle Pain Relief Rubs
Brand Name	Icy Hot
Container Type	Roll On
Customer Reviews	4.4 4.4 out of 5 stars (8,178)
Date First Available	January 15, 2018
Dosage Form	Liquid
Flavor	No Artificial flavor
Global Trade Identification Number	00041167171516
Is Discontinued By Manufacturer	No
Item Dimensions	3 x 1.58 x 5.78 inches
Item Form	Liquid
Item Weight	2.5 ounces
Item model number	753125
Manufacturer	Chattem Inc.
Manufacturer	Chattem Inc.
Manufacturer Part Number	753125
Model Name	Icy Hot Pain Strength
Model Number	753125
Net Content Count	1 Count
Net Content Weight	2.5 Ounces
Number of Items	1
Package Type Name	R
Product Benefits	Maximum strength lidocaine, No-mess applicator keeps hands clean
Product Dimensions	3 x 1.58 x 5.78 inches; 2.5 ounces
Specific Uses For Product	Muscle Pain
Target Use Body Part	Hands
UPC	041167171516
Unit Count	2.5 Ounce

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

EC$88

Duties & taxes included

In stock

Sold byAmazon Antigua and BarbudaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Antigua and Barbuda.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews